December 11, 2017, 4:06 pm | Currently:

 

In case of emergency…calling 911 on a landline vs a cell phone

In case of emergency…

When you call 911 using a landline, the call is traced through the phone number to the exact location it is attached to.

When you call 911 using a cell phone, that is not the case!  That phone number is not attached to any one location. 

While your cell phone can tell Facebook, Google maps, and even some video games exactly where you are located, it can’t tell 911 operators the same thing.

When you use a cell phone to call 911, that call connects to a cell tower.  The dispatcher receives the location of the cell tower, not the location of the cell phone.  This could be a drastic difference in area.  The cell tower may not even be in the same county you are making the call from and that can cause a delay in emergency services response time. 

Reminderville uses Twinsburg’s Emergency Call Center.  If you call 911 from a landline inside Reminderville, it connects to Twinsburg and the dispatcher will know the location immediately.  If you call 911 from a cell phone inside Reminderville, you will need to tell them your location and that you need Twinsburg’s Emergency Call Center.  If you say that you live in Aurora or Twinsburg, it will delay the dispatcher looking for a street in the wrong city. 

Herrington Place, Willowbrook, Glenwood Greens, Old Village, New Village, Aurora Shores, Liberty Ledges — you are a resident of the Village of Reminderville.  It doesn’t matter what zip code you use or what school district you are in – your street is listed with the Twinsburg Emergency Call Center. 

*Reminderville non-emergency number 330-425-7874 also connects to the Twinsburg Emergency Call Center. 

*If you call 911 with a cell phone outside of Reminderville, the call will connect to the closest cell tower and the call center associated with that tower will assist you.

 

Stay informed – Stay safe!

 

Reminderville Village Hall * Reminderville Police Dept * Reminderville Fire Dept